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    9. What should I do if I’m unable to get through to the UC service center via telephone?
    Each UC service center is open from 8 a.m. to 4 p.m. Monday through Friday. Mondays are traditionally a heavy call day. Customers who wish to apply or claim UC benefits are encouraged to file online, or call the UC service center later in the day and later in the week, if possible, when call volume is lighter.
    During times of high call volume, a call back system may be in place. If you would like a return call, you must enter your Social Security number and the telephone number where you can be reached. Calls are returned from 8 a.m. to 4 p.m. Monday through Friday. The UC service center telephone system utilizes line blocking or caller ID block. Callers who have anonymous call rejection activated on their telephones must deactivate this service to receive return calls from the UC service center.


    Or you can find your local office at







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